AI voicebots for inbound or outbound calls: use cases

Discover the multiple applications of AI voicebots

From managing incoming calls to conducting vocal marketing campaigns, through customer support and appointment scheduling, AI voicebots can be deployed in a variety of contexts to increase operational efficiency, reduce costs, and significantly improve customer experience.

  • Call Centers
  • Insurance Companies
  • E-commerce Sites
  • SMEs
  • Hospitality Sector
  • Export Businesses
  • Real Estate Sector
  • Tourist Offices
  • Recruitment
  • Agencies
  • Personal Services…

By exploring the different use cases of AI voicebots, discover how AI can not only optimize your existing processes but also enable innovative services to engage and satisfy your customers.

What is an AI voicebot?

A voicebot is an advanced communication system that uses conversational AI to capture, interpret, and process human language during an exchange, in order to then provide a response in a language that is just as smooth and natural. Users interact with these bots by speaking, receiving personalized and immediate responses in return.

Conversing with a voicebot is comparable to talking with a human interlocutor; the voicebot replies with a “voice” of its own, enriching the dialogue experience.

 

Who should use voicebots?

Call centers

AI voicebots can handle a large volume of calls efficiently, respond instantly to customer queries, and free up human agents from repetitive tasks so that they can concentrate on more complex issues. Learn more >>

    Insurance companies

    AI voicebots manage multiple calls 24/7 in various languages, handle numerous outbound calls simultaneously, take calls outside office hours, and relieve staff of routine tasks. Learn more >>

      Ecommerce sites

      AI voicebots provide product information, track orders, and initiate sales operations after basket abandonment, increasing conversions and improving customer experience. Learn more >>

      SMEs

      Leverage AI with an automated voice agent optimized for SMEs, featuring the latest advances in generative AI, including speech recognition, synthetic voices, and LLMs like ChatGPT. Learn more >>

        Hospitality and tourism sector

        Versatik offers an innovative voice AI agent for hotels, providing 24-hour services like local information and room service.  Learn more >>

          Exporters

          Versatik’s multilingual voice AI agent manages automated conversations in 30 languages, with local call numbers, designed specifically for exporting companies. Learn more >>

          Real estate agencies

          Harness the power of AI with an automated and optimized voice agent for your real estate agency. Manage call spikes, information requests, and appointment scheduling automatically. Learn more >>

            Tourist offices

            A custom voice chatbot designed for tourist information points and tourism offices. It informs tourists in the language of their choice, 24/7. Learn more >>

              Recruitment agencies

              Streamline your recruitment process, attract top talent faster, reduce time to hire, and find the perfect candidates for your business. Learn more >>

              Custom workflows

              The AI voice solution we offer is flexible, and we adapt to your specific needs. Here is an example of an automated conversation by AI for an export business:

              AI voicebots to handle incoming calls

              24/7 Multilingual Customer Service

              • Appointment Scheduling: Management of reservations, tickets, orders, etc.
              • Product/Service Information: Access to a knowledge base to find solutions to issues.
              • Call Transfer to Agents: Automates the routing of calls to staff for the resolution of complex tasks.
              • Data Recording: Logs necessary information.
              • Information Organization: Organizes collected data into the CRM.
              • Agent Notification: Notifies agents via email.
              • Accessibility: Available from the web or via phone.

              Ai voicebots for making hundred of outbound calls

              Voicebots for Call Campaigns

              • Conduct telemarketing actions and present products or services
              • Send promotional codes
              • Record responses in a CRM
              • Encourage orders and repurchases
              • Chase unpaid bills
              • Call to conduct a survey for market research
              • Call to validate commercial information (database…)

               

              A profitable investment

              L’automatisation par IA, en particulier au moyen de voicebots, peut avoir un impact significatif et positif sur la performance financière de votre entreprise, s’avérant particulièrement avantageuse dans un climat économique difficile. Les avantages de l’automatisation téléphonique via l’IA sont multiples : elle permet de réduire les coûts de service client, d’améliorer l’efficacité opérationnelle et d’augmenter la satisfaction des clients. Ces facteurs contribuent ensemble à accroître les revenus et à diminuer les dépenses à long terme.

              Get In Touch

              Interested in elevating your international sales strategy with the power of AI? Versatik is here to help.

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