Discover our latest news, analysis and guides on conversational artificial intelligence.
Versatik extends its AI voice and chat agents to WhatsApp: calls and messages directly in the app, with the same business scenarios as classic telephony. One more channel, no added complexity to your stack.
Learn how AI voice agents work under the hood — ASR, NLU, LLM, TTS — and what separates a pilot from a production-ready system in contact centers, healthcare, and enterprise.
The HITL pattern lets a voice bot stay autonomous on 90% of interactions while knowing exactly when — and how — to hand off to a human with full context.
STT–LLM–TTS pipeline or realtime speech-to-speech? Architectural differences, latency impact, landscape of realtime and TTS models in 2026, and a guide to choosing the right approach.
Voicebots are a blind spot in digital sovereignty. Voice streams outside the EU, GDPR risks, dependence on American providers: why French businesses must regain control of their voice infrastructure.
Latency is the number-one enemy of voice bot experience. A breakdown of delay sources in an STT–LLM–TTS pipeline, and concrete levers to get under one second.
Thousands of dormant leads sleeping in your CRM? A dedicated outbound pipeline, orchestrated by AI callbots connected to your GTM stack, turns this base into a continuous source of qualified meetings. Full method: segmentation, cadence, voice-email-LinkedIn orchestration, KPIs.
Outbound calls in 2026: how to structure a high-performing telephone campaign with or without AI voicebots. Cadence, scripts, GDPR, tech stack, and human / AI orchestration to generate qualified meetings.
The handoff pattern in Voice AI: how AI agents pass the conversation intelligently to replace IVR menus. Multi-agent routing, warm transfer, context preservation — the architecture that transforms the phone customer experience.