Discover our latest news, analysis and guides on conversational artificial intelligence.
Starting October 1, 2026, Meta will start charging for service messages and utility templates sent within the 24-hour window on WhatsApp Business API — closing the last major free loophole on the channel. Here's what changes, what stays free, and how to limit the impact.
OpenAI launches GPT-Live, a new generation of full-duplex voice models that make ChatGPT conversations far more natural. Still limited to the ChatGPT interface, its future arrival in the API will be a real turning point for professional voice agents.
OpenAI, Google Gemini, ElevenLabs, Deepgram, Cartesia and Gradium: an overview of the latest voice AI advances and what they mean for Versatik voice agents.
Versatik extends its AI voice and chat agents to WhatsApp: calls and messages directly in the app, with the same business scenarios as classic telephony. One more channel, no added complexity to your stack.
Learn how AI voice agents work under the hood — ASR, NLU, LLM, TTS — and what separates a pilot from a production-ready system in contact centers, healthcare, and enterprise.
The HITL pattern lets a voice bot stay autonomous on 90% of interactions while knowing exactly when — and how — to hand off to a human with full context.
STT–LLM–TTS pipeline or realtime speech-to-speech? Architectural differences, latency impact, landscape of realtime and TTS models in 2026, and a guide to choosing the right approach.
Voicebots are a blind spot in digital sovereignty. Voice streams outside the EU, GDPR risks, dependence on American providers: why French businesses must regain control of their voice infrastructure.
Latency is the number-one enemy of voice bot experience. A breakdown of delay sources in an STT–LLM–TTS pipeline, and concrete levers to get under one second.