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Discover our latest news, analysis and guides on conversational artificial intelligence.

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GPT-Live: OpenAI changes the rules for voice AI

OpenAI launches GPT-Live, a new generation of full-duplex voice models that make ChatGPT conversations far more natural. Still limited to the ChatGPT interface, its future arrival in the API will be a real turning point for professional voice agents.

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Voice AI: The Major Developments of June-July 2026

OpenAI, Google Gemini, ElevenLabs, Deepgram, Cartesia and Gradium: an overview of the latest voice AI advances and what they mean for Versatik voice agents.

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AI Voice on WhatsApp: Automate Conversations with Voicebots and Chatbots

Versatik extends its AI voice and chat agents to WhatsApp: calls and messages directly in the app, with the same business scenarios as classic telephony. One more channel, no added complexity to your stack.

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How AI Voice Agents Work: A Beginner's Guide

Learn how AI voice agents work under the hood — ASR, NLU, LLM, TTS — and what separates a pilot from a production-ready system in contact centers, healthcare, and enterprise.

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Human-in-the-Loop: When Your Voice Bot Should Hand Off to a Human

The HITL pattern lets a voice bot stay autonomous on 90% of interactions while knowing exactly when — and how — to hand off to a human with full context.

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Pipeline vs. Realtime: Architectural Differences and Latency Impact for Voice Bots

STT–LLM–TTS pipeline or realtime speech-to-speech? Architectural differences, latency impact, landscape of realtime and TTS models in 2026, and a guide to choosing the right approach.

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Voicebot Sovereignty in France: A Strategic Issue for Businesses

Voicebots are a blind spot in digital sovereignty. Voice streams outside the EU, GDPR risks, dependence on American providers: why French businesses must regain control of their voice infrastructure.

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How to Optimize Voice Bot Latency: Key Levers for Better Performance

Latency is the number-one enemy of voice bot experience. A breakdown of delay sources in an STT–LLM–TTS pipeline, and concrete levers to get under one second.

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How to Reactivate Your Old B2B Leads with an Outbound Pipeline Orchestrated by AI Voice

Thousands of dormant leads sleeping in your CRM? A dedicated outbound pipeline, orchestrated by AI callbots connected to your GTM stack, turns this base into a continuous source of qualified meetings. Full method: segmentation, cadence, voice-email-LinkedIn orchestration, KPIs.

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