How It Works

An intelligent reception available 24/7

Your practice or business never sleeps. Discover how our AI handles reception, appointment booking, and patient or customer inquiries fully autonomously.

The AI Reception Challenge

Without Versatik

  • Missed calls outside business hours

  • Reception overwhelmed by repetitive tasks

  • Patients or customers frustrated waiting on hold

  • Last-minute appointment cancellations

  • Valuable time lost on simple questions

With Versatik

  • Immediate response 24/7

  • Team freed to focus on patient care

  • Instant appointment booking without waiting

  • Automatic reminders to reduce no-shows

  • Automatic FAQ for common questions

How it works in 4 steps

Simple setup and intuitive usage

1

You subscribe

Choose your plan (Chat, Voice, or Combo), create your account in 2 minutes, and configure your availability. Connect your existing calendar (Google, Outlook, Calendly).

2

Configuration

We configure and test your voicebot and chatbot, they are ready in 24/48h.

3

Your clients interact

They call your regular number or chat on your website. The AI responds instantly, understands their needs, and manages appointments in real-time, 24/7.

4

You manage from your dashboard

View all your appointments, receive notifications, analyze statistics, and adjust your settings from your online PRO dashboard.

Two complementary interfaces

Professional Dashboard

Your control center

  • Complete calendar view

    View all your appointments at a glance

  • Real-time notifications

    New appointments, modifications, cancellations

  • Detailed statistics

    Performance analysis and trends

  • Easy configuration

    Customize your hours, appointment types, and messages

Patient / Client Interface

Voicebot & Chatbot

  • Phone voicebot

    Natural voice conversation with AI

  • Website chatbot

    Embeddable widget for your site

  • Available 24/7

    Immediate response at any time

  • Natural understanding

    AI that understands natural language

Technologies and Intelligence

Cutting-edge infrastructure for reliable and high-performance service

Realistic Voice AI

Natural and fluid voice powered by Google Realtime API and OpenAI Realtime

Real-time Synchronization

Direct connection with Google Calendar, Outlook, Calendly, and business tools

Automatic Notifications

SMS and email reminders to reduce missed appointments

Conversation Analysis

Automatic extraction of key information and generation of personalized summaries

Advanced Analytics

Detailed dashboards and reports to optimize your business

API & Webhooks

Integration with your existing systems via secure REST API

Real-world use cases

Discover how Versatik transforms the daily operations of paramedical practices

🌙

Scenario 1: Late-night call

2 AM - A patient calls with a dental emergency. The voicebot responds immediately, assesses the situation, and offers a priority appointment as soon as the practice opens. The patient receives an SMS confirmation with all the information.

Result: Reassured patient, appointment scheduled without waking the team
📅

Scenario 2: Last-minute modification

Thursday 5 PM - A patient needs to cancel their appointment for the next day. She sends a message to the chatbot on the website. The AI cancels the slot, immediately frees it in the calendar, and offers to reschedule for the following week.

Result: Slot freed instantly, can be assigned to another patient
💬

Scenario 3: Frequently asked questions

Monday morning rush - While the reception desk is overwhelmed, several patients call to ask about opening hours, consultation fees, and whether the practice accepts health insurance cards. The voicebot answers all these questions automatically.

Result: Team freed to focus on emergencies and important tasks

Security and Compliance

Your data and your clients' data are our top priority

AES-256 Encryption

All data is encrypted end-to-end with AES-256 algorithm, military-grade standard used by banks.

GDPR Compliance

Full compliance with European GDPR. Data stored in Europe, right to be forgotten, guaranteed data portability.

European Hosting

Servers hosted in France and Europe. 99.9% availability guaranteed with automatic daily backups.

Ready to transform reception at your facility?

Discover our pricing and choose the plan that fits your practice, institute, or business

Questions? Our chatbot is here to help you 24/7

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