Automate inbound and outbound calls to relieve human agents and significantly reduce wait times. Increased efficiency, profitable investment.
Give your contacts the opportunity to experience an innovative, efficient and highly personalized experience by conversing with an AI voicebot.
A voice bot is a communication device using conversational artificial intelligence to capture, understand and process human speech, during a conversation, then to provide a response in an equally natural language. Users can address voice commands to these bots and get adapted and instant responses.
Dialoguing with a voice bot is similar to a conversation with another person, the voice bot responds with its own "voice".
These AI voicebots, thanks to the use of advanced natural language processing techniques and sophisticated algorithms, such as those of ChatGPT, allow personalized interactions during voice conversations. Available for an extensive range of operations, from automated calls to customer support, AI-based voicebots help improve your company's competitiveness.
The Agentik system, offered by Versatik, is a main vocal agent architecture, capable of driving in real time a "team" of specialized sub-agents, to offer complete coverage of your use cases: imagine a general agent for reception that forwards to specialized sub-agents.
Efficiently manage a large volume of calls, instantly respond to customer requests, and free human agents from repetitive tasks to focus on more complex questions. Learn more
Voicebots can provide commercial information, manage claims, remind payment deadlines and offer quick assistance for common questions, thus improving efficiency and customer satisfaction, 24/7.
Provide information on products, orders, and launch commercial actions during cart abandonment, thus increasing conversions and improving customer experience. Learn more
Unleash the power of AI. Designed with the latest advances in generative AI. Learn more
Offer innovative services to your clientele, 24/7, (local information, room service…) Learn more
Manage conversations automatically in 30 languages, with local call numbers. Learn more
Manage call peaks, information requests, automated appointment scheduling. Learn more
A custom voice chatbot allows you to inform tourists in the language of their choice, 24/7. Learn more
Streamline your recruitment process, attract the best talent faster, reduce hiring times and find the perfect candidates for your business. Learn more
24×7 multilingual customer service
Voice chatbots for call campaigns
Equipped with the capacity to simultaneously manage hundreds of calls, Versatik's AI voice bots allow companies to be more efficient without increasing costs.
A major asset of AI voice bots lies in their ability to offer tailor-made interactions on a large scale. Unlike classic automated systems, these intelligent agents exploit advanced algorithms to refine their interactions.
A voice chatbot is inclusive for the blind because it allows interaction and access to information without requiring visual support. It thus becomes possible to converse with a website.
Our AI voice agents are designed not to replace human interaction, but to enrich it. By taking charge of routine and tedious tasks, our technology frees teams so they can forge more meaningful connections with users.
AI voice bots adapt dynamically to the context thus ensuring fluidity and naturalness of dialogue, even in the face of unexpected conversation turns.
Unmatched flexibility for integrating your voicebot. Thanks to our services, you can acquire a phone number linked to your voicebot in many countries around the world, or use the SIP protocol to connect it to your existing telephone infrastructure.
An AI voicebot is a software program that uses artificial intelligence to understand and respond to human speech in natural language. It relies on several technologies: automatic speech recognition (ASR) to transcribe voice, natural language processing (NLP) to understand intent, a language model (LLM like ChatGPT) to generate a relevant response, and voice synthesis (TTS) to deliver the answer vocally. The conversation happens in real time, just like with a human agent.
A chatbot communicates via text (website, messaging). A voicebot communicates by voice, whether on the phone or via a web interface. A callbot is a specific type of voicebot dedicated to telephone calls (inbound and outbound). At Versatik, our solutions cover all three formats and can be combined to offer a true omnichannel experience.
Versatik voicebots can manage conversations in over 30 languages, including French, English, Spanish, German, Italian, Arabic, Chinese and many others. The voicebot automatically detects the caller's language and adapts in real time, which is ideal for international companies or tourist areas.
Absolutely. The voicebot is designed to handle common requests autonomously, but it can transfer the call to a human agent at any time, whether at the caller's request or when the situation requires human expertise. The transfer includes the full conversation context so the agent can pick up seamlessly.
For inbound calls, the voicebot acts as an intelligent receptionist: it answers, qualifies the request, provides information, schedules appointments or routes the call. For outbound calls, it can launch mass campaigns: reminders, satisfaction surveys, commercial prospecting, unpaid reminders, all while personalizing each interaction.
ROI is generally very quick: companies typically see a 30-60% reduction in customer service costs, a significant decrease in wait times, and increased customer satisfaction. A voicebot available 24/7 also captures leads outside business hours. Most of our clients achieve a positive ROI within the first 3 months.
A standard voicebot can be operational in 2 to 4 weeks, depending on the complexity of scenarios and integrations required. Simple use cases (appointment scheduling, FAQ) can be deployed faster. Versatik supports you at every stage: scenario design, configuration, testing and go-live.
Yes, our voicebots integrate natively with the main CRMs (Salesforce, HubSpot, Pipedrive...) and business tools (calendars, ERPs, ticketing systems). Thanks to APIs and webhooks, the voicebot can read and write data in real time, for a fluid experience connected to your information system.
Absolutely. Versatik places data protection at the heart of its solutions. Our voicebots comply with GDPR: data is encrypted (AES-256), servers are hosted in Europe, and we apply strict policies regarding data retention and consent management.
Yes, you can fully customize your voicebot's voice: tone, speed, accent, language. We use leading technologies (ElevenLabs, OpenAI, Deepgram) to offer realistic and natural synthetic voices. You can even clone a specific voice to strengthen your brand identity.
Yes, thanks to the Agentik architecture developed by Versatik, our voicebots can manage complex scenarios with multiple branches, conditions, and steps. The main agent coordinates specialized sub-agents (scheduling, billing, technical support...) for complete and smooth handling, even for the most elaborate requests.
Versatik stands out through: its proprietary Agentik multi-agent architecture, its integration of the best LLMs (ChatGPT, Anthropic, Mistral), its ability to deploy in over 30 languages with local numbers, and its expertise in CRM and business tools integration. We also offer personalized support from design to deployment, with customized solutions for each sector.