AI Voicebots for Hospitality: Automate Bookings and Boost 24/7 Customer Service

Our solution deploys a main agent that directs customers to specialized sub-agents according to their needs:

• Orders Sub-agent: Order taking (dine-in, takeout, delivery), automatic total calculation, modification management
• Reservations Sub-agent: Table booking, real-time availability, customer preferences (terrace, quiet...)
• Menu & Allergies Sub-agent: Detailed dish information, personalized suggestions, allergy and diet management
• Delivery Sub-agent: Order tracking, estimated times, delivery areas, system integration

Interaction example - Takeout order:

Customer: "Hello, I'd like to order takeout"

Orders Sub-agent: "Perfect! May I have your name and phone number?"

Customer: "Martin Smith, 555-1234"

Sub-agent: "Thank you Mr. Smith. What would you like to order?"

Customer: "Two margherita pizzas and a caesar salad"

Sub-agent: "Perfect! 2 margherita pizzas at $14 each, 1 caesar salad at $12. Total: $40. Would you like to add drinks?"

Customer: "No thank you"

Sub-agent: "Order registered for $40. Pickup in 20 minutes!"

Our solution deploys a main agent that directs vacationers to specialized sub-agents according to their needs:

• Pitches Sub-agent: Availability, rates, types (tent, caravan, motorhome), equipment (electricity, water)
• Activities Sub-agent: Daily entertainment program, pool, tournaments, theme nights, kids clubs
• Services Sub-agent: Equipment rental, grocery store, laundry, WiFi, communal barbecues
• Information Sub-agent: Rules, schedules, local weather, nearby tourist sites

Interaction example - Pitch booking:

Customer: "Hello, do you have pitches available for a motorhome next week?"

Pitches Sub-agent: "Hello! For next week, I have several motorhome pitches available. How many nights would you like to stay?"

Customer: "5 nights, Monday to Saturday"

Sub-agent: "Perfect! I have pitch C12 with electricity and water point at $35/night, or B08 more shaded at $32/night. Both accommodate motorhomes up to 7m. Which do you prefer?"

AI voicebots use data collected during customer interactions to continually refine responses and suggestions. This adaptation capability ensures proposals are always relevant and personalized.

Offer continuous support to your customers, making support and information always accessible, whether by phone or via your website.

Offer personalized welcome with a local phone number in 30 different languages, strengthening proximity with your customers.

Your AI voicebot can interact in real-time with external APIs or databases to retrieve specific information or schedule reservations.

Integrate cutting-edge language models such as ChatGPT, Anthropic, and Mistral AI to enrich your AI voice bot's interaction with customers.

Your voice chatbot is easily accessible from your website or mobile application, as well as by dedicated phone number for optimal user experience.

Efficiently manage a large volume of calls, whether incoming or outgoing, and respond effectively during demand spikes.

Calls can be transferred to a human agent based on predefined criteria, ensuring personalized and responsive management.

Our solutions respect conversation privacy and use advanced encryption methods for customer data protection.

A voice chatbot is inclusive for the visually impaired as it allows interaction and access to information without requiring visual support.

The system transfers the call to a human agent according to predefined criteria.

Absolutely. We use advanced encryption and comply with GDPR for data protection.

Yes, you can choose from 30 languages and customize the tone according to your establishment's image.

Standard deployment takes 2-3 weeks depending on integration complexity.