A new era opens: SMEs can free themselves from the laborious activity linked to phone calls. Versatik offers AI-driven automated telephone call technology. Versatik offers AI-driven automated telephone call technology: lead generation, appointment scheduling, follow-ups... everything is possible!
Callbots: AI and ChatGPT-Powered Call Automation
AI voice agents for telephone call automation
Versatik, specialist in automation through artificial intelligence, offers to create your AI callbot, for commercial prospecting, or other activities such as customer support, follow-up, conducting surveysâŠ.
The only limit is your imagination!
Propel your business with telephone automation
and AI callbots
A callbot is an intelligent voice assistant that, thanks to artificial intelligence, can autonomously and smoothly capture and process customer requests during phone calls.
Telephone automation and AI callbots
Thanks to their ability to automatically call contact lists, callbots allow you to reach hundreds of prospects each day.
This additional activity improves the performance of sales teams. Callbot technology allows a single advisor equipped with an AI callbot to manage a workload equivalent to that of several operators making calls in the traditional way.
Workflow examples for calls made by an AI callbot
- Call made by AI: A list of numbers is called
- AI Interaction: During each call, the callbot dialogues with the potential customer to collect or present the necessary information.
- Request processing: The customer asks questions about an offer, product, or service from your company.
- Response and proposal: Based on a knowledge base, the AI callbot provides a detailed response.
- Appointment scheduling: The callbot proposes an appointment to the potential customer.
- Synchronization with CRM and Google Calendar: The collected data is directly integrated into a CRM system, and the appointment is automatically noted in Google Calendar.
A company selling B2B software solutions uses AI telephone call automation to contact potential customers for demo appointments.
The AI voicebot goes through a list of companies that have previously expressed their interest by registering on their website. The AI initiates calls with a warm welcome and a brief presentation of the software, then asks if the company is interested in a more detailed presentation.
For interested leads, the AI accesses the sales team's calendar in real time to suggest available demo slots, saying: "I can schedule a demo for you with one of our experts this week. We have slots available Wednesday at 3pm or Thursday at 11am. Which do you prefer?" Once the slot is chosen, the AI confirms the booking and automatically sends a meeting invitation and reminder, ensuring a smooth and efficient planning process.
A local administration uses AI callbot technology to inform residents of an upcoming change in recycling regulations.
The callbot calls residents of a neighborhood to offer personalized information based on the person's address, such as the start date of new regulations, which items are now recyclable, and any changes in the collection schedule. For example, the callbot can say: "Based on your address, new recycling regulations will begin on April 2. You can now recycle plastics type 1 to 7. Additionally, your collection day will change to Wednesday. Would you like more detailed information on what can be recycled or how to sort your items?"
This interactive and personalized service mode allows citizens to promptly access the specific information they are looking for, without the wait inherent in connecting with a human operator, thereby improving community involvement and adherence to new rules.