Discover the multiple applications of AI voicebots
Appointment scheduling
Automated management of available time slots and instant confirmation.
AI-powered voicebots and phone calls: use cases
By exploring the different use cases of AI voicebots, discover how to optimize existing processes and offer innovative services to engage and satisfy your customers.
What is an AI voicebot?
An advanced communication system
A voicebot is a system that uses conversational artificial intelligence to capture, interpret and process human language during an exchange, in order to provide a response in fluent and natural language.
Users interact with these bots by speaking, receiving personalized and immediate responses in return.
A natural experience
Conversing with a voicebot is comparable to speaking with a human counterpart. The voicebot replies with its own unique "voice," enriching the dialogue experience.
This technology enables high-quality customer service, available 24/7.
AI voicebots for inbound call management
24/7 multilingual customer service
Reservations & orders
Management of reservations, tickets, orders with access to your database.
Product/service information
Access to the knowledge base to answer customer questions.
Intelligent transfer
Routing calls to the appropriate staff for complex tasks.
CRM integration
Recording and organizing collected information in your CRM.
Automatic notifications
Email alerts to relevant agents after each interaction.
AI voicebots for outbound calls
Automated calling campaigns
Telemarketing
Large-scale product or service presentations.
Promotional codes
Personalized delivery of offers and promotions.
Customer follow-up
Encouraging orders and repeat purchases.
Payment reminders
Automated reminders for outstanding invoices.
Market research
Automated questionnaires to collect data.
Data validation
Verification and updating of commercial information.
A profitable investment
Positive impact on your financial performance - AI automation can have a significant impact on your company's financial performance: reduced customer service costs, improved operational efficiency and increased customer satisfaction.
Cost reduction
Automation of repetitive tasks and optimization of human resources.
24/7 availability
Permanent customer service without additional staffing costs.
Scalability
Managing call peaks without additional infrastructure.
Fast ROI
Measurable return on investment within the first months.
Customized workflows
The AI voice solution we offer is flexible, and we adapt to your specific needs. Here is an example of an AI-automated conversation for an export company.
